- Unfortunately, claims are made against travel companies for situations that involve bodily injury to a client. One distinction of the travel industry is that unlike most other types of businesses, travel agencies need protection for bodily injury claims that could occur anywhere in the world. After all, it was the travel agency who arranged the trip for the client. The coverage that is selected should recognize this type of travel-related exposure. Colonial General has access to A.M. Best A+ Rated carriers that will be able to place your travel agency business regardless of the situation at hand.